Running a GIS program is a year-round commitment. Maps need updating. Data needs maintaining. Systems need monitoring. And when something breaks or when leadership wants a strategic roadmap you need someone who knows your environment, not a generalist starting from scratch.
GTG® is proud to announce the launch of Managed GIS Services: a structured, tiered support program built specifically for local governments, public utilities, and public safety agencies.
For budget holders and department directors: this is expert GIS coverage without the overhead of a full-time hire. Predictable monthly cost, right-sized to what you actually need.
Essentials: "Keep it running"
Ten hours of monthly support, email response, an annual GIS Health Check, and a Strategic Alignment Report. The baseline for organizations that need a reliable safety net without a major budget commitment.
Professional: "Make it better"
Twenty hours monthly, email and phone support within 8 business hours, quarterly health checks, and 4 hours of annual training. For organizations ready to move beyond maintenance and start improving their GIS program.
Enterprise: "Be my department"
Forty hours monthly, quarterly health checks, 12 hours of annual training, and a dedicated strategic planning call. Designed for organizations that want GTG functioning as an extension of their team.
Every tier starts with a one-time onboarding and environment review, so your dedicated GTG contact hits the ground running. All services are delivered by full-time, U.S.-based GTG employees, not contractors, not a help desk ticket system.
With 28+ years of experience serving local governments and Esri Gold Partner status, GTG brings the government domain expertise that generalist IT support simply cannot match.